TrustRadius Insights
GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. …
Starting at $149 Per Month [Unlimited Users]
View PricingOverview
What is GreenRope?
GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
Recent Reviews
Popular Features
- Customer data management / contact management (13)9.696%
- Email marketing (13)9.696%
- Task management (13)9.696%
- Custom fields (13)9.292%
Pricing
Starter
$149
Cloud
Per Month [Unlimited Users]
Prime
$199
Cloud
Per Month [Unlimited Users]
Pro
$249
Cloud
Per Month [Unlimited Users]
Entry-level set up fee?
- $399 Per AccountRequired
For the latest information on pricing, visithttp://www.greenrope.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Greeenrope SoPops Demo v1
YouTube
GreenRope - Salesforce Plugin Demo
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is GreenRope?
GreenRope aims to be a one-stop shop for sales, marketing, and operations. GreenRope includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
GreenRope's CRM aims to help business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so the business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.
GreenRope Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Territory management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Quote & order management
- Supported: Interaction tracking
Customer Service & Support Features
- Supported: Case management
- Supported: Call center management
- Supported: Help desk management
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Billing and invoicing management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Forecasting
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
- Supported: Custom objects
- Supported: API for custom integration
Security Features
- Supported: Role-based user permissions
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
- Supported: Compensation management
Platform Features
- Supported: Mobile access
Additional Features
- Supported: Event Management
- Supported: Predictive Analytics
- Supported: A/B Testing
- Supported: Website Builder
- Supported: Calendar Booking
- Supported: Website & Analytics
- Supported: Social Network Marketing
- Supported: Project Managment
- Supported: SMS Marketing
- Supported: Surveys
- Supported: Lead Capture Forms
- Supported: Wiki
- Supported: Learning Management System
- Supported: eCommerce
- Supported: Tracking & Statistics
GreenRope Screenshots
GreenRope Integrations
- WordPress
- GoTo Meeting
- Olark
- QuickBooks Online
- Zapier
- Magento Commerce Cloud (formerly Magento)
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Salesforce
- Outlook
- Gmail
GreenRope Competitors
GreenRope Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | Internationally Supported |
| Supported Languages | English, British English, Spanish, French, German, Norwegian, Swedish, Danish, Finnish, Icelandic, Portuguese, Italian, Dutch, Slovenian, Polish, Czech, Russian, Ukrainian, Hebrew, Farsi, Arabic, Chinese, Japanese, Korean, Thai, Vietnamese, Hindi, Turkish, Hungarian |
Frequently Asked Questions
GreenRope is a CRM tool focused on marketing automation, sales pipelines, and customer service. It includes advanced marketing automation capabilities, sales force automation, and a tool box of features to help manage and operate the business.
Reviewers rate Opportunity management and Interaction tracking and Case management highest, with a score of 9.8.
The most common users of GreenRope are from Small Businesses (1-50 employees).
GreenRope Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 65% |
| Mid-Size Companies (51-500 employees) | 35% |
| Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews and Ratings
(27)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
GreenRope is a versatile Customer Relationship Management system that offers a wide range of features to address various business needs. Users rely on GreenRope to effectively manage their marketing and sales activities, coordinate business communications, and improve internal operations. The software is utilized by a distributed workforce, making collaborative hosted tools essential. The platform serves as a CRM for everyone in the organization, allowing users to capture leads, follow up with clients, and manage contacts. Additionally, GreenRope's project management tools are employed by each division to streamline workflow and enhance productivity. The software is particularly valued for its ability to track all client online activity, including email, social media, and website visits. With its email marketing features, GreenRope enables users to track emails, identify hot prospects, and make data-driven decisions. It also functions as an all-in-one platform for managing drip campaigns, customer lists, sales calls, sign-up widgets, and creating small information websites. GreenRope proves to be a time saver by keeping all contact data current, managing marketing efforts, and facilitating project collaboration for small teams. Small businesses benefit from the software's capability to keep track of customer inquiries, sales calls, and orders in an easy and reliable manner. Moreover, GreenRope caters to the needs of different industries such as social media management agencies or consultants and coaches who utilize it for CRM purposes or managing email campaigns and client relationships. With its comprehensive CRM capabilities, marketing automation tools, and project management functionality, GreenRope provides the necessary resources for businesses' growth and success.
Affordable and Full-Featured Application: Many users have praised GreenRope for providing a full-featured application at all pricing levels, making it an affordable alternative to other CRM software. Some users found that this allowed them to replace several pieces of software, saving costs and improving efficiency.
Responsive Customer Service: Several reviewers have highlighted the excellent customer service provided by GreenRope. They mentioned that the customer support team is responsive and genuinely helpful. Additionally, users appreciated the fantastic training and setup calls offered by the customer service team.
Customization Options: The ability to customize data sets and personalize the dashboard has been highly valued by users. This feature allows for better management and segmentation of contacts tailored to specific industry and business needs. Moreover, users found that customizing colors, icons, and sizes enhanced their creativity and productivity.
Confusing User Interface: Users have found the user interface of GreenRope to be confusing and have faced a steep learning curve in understanding how to input and work with data. Some users felt overwhelmed by the heavy focus on marketing features, when they simply wanted to start with basic email campaigns.
Integration Challenges: Several users experienced difficulties integrating GreenRope with other software platforms such as WordPress and ClickFunnels. They also expressed frustration with the forms code not aligning well with their websites and requiring manual coding adjustments.
Limited Customization Options: Users mentioned that GreenRope's email templates were inflexible and lacked the features of other similar tools like Constant Contact, making efficient messaging difficult. Additionally, users desired more customization options for the dashboard, drip-file campaign date scheduling, website templates, and email templates.
Users of GreenRope commonly recommend the following:
-
Take advantage of the free training hours and thoroughly learn the system. Users suggest being patient and dedicating time to understand and learn the powerful capabilities of GreenRope. They recommend utilizing the free training offered at setup and making a list of processes to automate. They also suggest thoroughly testing GreenRope before implementing it to ensure it meets your company's needs.
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Utilize the reporting tools and support provided by GreenRope. Users highly recommend using GreenRope's reporting tools to identify the effectiveness of emails and other marketing efforts. They find GreenRope organized and easy to work with, and they suggest getting support from the GreenRope team, as they are known for their great service. Users also recommend making friends with the GreenRope team for additional assistance.
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Consider GreenRope as a complete CRM and marketing automation solution. Users think that GreenRope is one of the best CRM systems available, offering email marketing capabilities and integrating multiple needs into one platform. They suggest knowing all the features that GreenRope offers before looking elsewhere for other software solutions. Some users compare GreenRope favorably to other platforms like InfusionSoft and Hatchbuck, mentioning that it is less confusing than InfusionSoft and more full-featured than Hatchbuck. Users highly recommend GreenRope for companies looking for marketing automation, but emphasize the importance of having a good systems admin or developer on staff to fully leverage its power.
Overall, users recommend being patient, taking advantage of training, utilizing reporting tools, relying on support, fully exploring all features, carefully planning implementation, and considering GreenRope as a comprehensive CRM and marketing automation solution.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
February 01, 2019
Great functionality at a great price
We were looking for a marketing tool that would allow us to have a lot of contacts and we found that GreenRope was a great solution. GreenRope is priced for the number of contacts we can have in our system. I also like the ability to track and update contacts and the ability to integrate with our CRM. We run our pipeline report through this software and we are able to track sales conversions.
- Great price for the services you get.
- The functionality of a top-level CRM.
- Fast response time for the support team if we run into issues.
- The system isn't very intuitive to use.
- It is highly customization, as a result, has a steep learning curve. It is more than just a casual CRM system.
- I've also had some challenges exporting data.
92.85714285714286%
9.3
100%
10.0
90%
9.0
100%
10.0
90%
9.0
90%
9.0
70%
7.0
90%
9.0
95%
9.5
70%
7.0
- It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
- We have high functionality and great features for a great cost.
- People with varying levels of computer experience can use GreenRope and many of its features.
We were looking something that could add value to our company at a competitive price and we found that GreenRope was best for us. There is other software that has greater functionality and can be more intuitive to use than GreenRope, but the price you are paying for this service was just too good to pass up.
December 28, 2018
Comprehensive CRM Software at a Great Price
GreenRope is being used by our sales department. Being a small company we were looking for an integrated software that simplifies sales and marketing. It is an all in one CRM software that includes website landing pages and integration with other applications and analytics.
- Great customer support.
- Easy to use interface.
- Great price
- The only thing I can say is that it has so many features that I do not think I have had the time to use and evaluate. I think I am probably missing out of a lot of great features.
- GreenRope has many email templates but seem to be directed to specific industries like retail, restaurants, etc. Would like to see more email templates.
85.71428571428571%
8.6
66.66666666666667%
6.7
100%
10.0
100%
10.0
90%
9.0
86.66666666666666%
8.7
100%
10.0
90%
9.0
90%
9.0
90%
9.0
- It does a great job with automation and keeps us constantly in front of our prospects and customers.
- Being a small company it has saved us a ton of money since the majority of our marketing and sales can be completed within the CRM.
We were using Goldmine prior to transitioning to GreenRope. The cost of Goldmine was the main reason we went looking for another CRM software and discovered that Goldmine at the time did not have some of the features of GreenRope and the price was just right.
November 11, 2015
Makes my small business feel BIG, for the right price!
Score 9 out of 10
Vetted Review
Verified User
GreenRope is being used as our Customer Relationship Management (CRM) system. GreenRope puts together many aspects we need for email automation, drip campaigns, email tracking, website opt-in forms and such, all in one place. There's much more that GreenRope can do for us as well, with conversion tracking and even brand reputation that we haven't even touched on yet. The system is growing with us - as we find a need, GreenRope already has a module in place to help us with it.
- GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
- GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
- Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
- There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
- Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
- As we've never used a full-featured CRM before, there was a pretty steep learning curve on how to get our data in and working for us. The training GreenRope provides is helpful, but the user interface still took me a while to wrap my head around.
- One assumption made during GreenRope setup was that we'd be relying heavily on a custom GreenRope website. We primarily want to keep all of our traffic on our current site, so there was a bit of confusion to begin with.
- GreenRope is heavy on the marketing side of things (sales leads, conversions, etc...) which is excellent, but a bit overwhelming when we just wanted to get in and get started with a simple email drip campaign with some email tracking. We're leaning, though, and appreciate GreenRope's continued efforts to bring us up to speed on the marketing stuff.
30%
3.0
N/A
N/A
45%
4.5
60%
6.0
30%
3.0
25%
2.5
50%
5.0
80%
8.0
N/A
N/A
N/A
N/A
- GreenRope has allowed for better followup after training workshops and other events we attend. Drip campaigns let us drop someone into a campaign very easily and have the system do the follow-up.
- Having a full-featured system at our low price point (for a lower contact count) is extremely beneficial. We learn what we're doing, and implement it, instead of having to add-on and learn new things at every upgrade level. This improves the efficiency of our non-billable time (time working for ourselves rather than our clients).
- Constant Contact,ONTRAPORT,Infusionsoft,1ShoppingCart,GetResponse,Autopilot,MarketersChoice
GreenRope really got our attention because it's a full featured system at every price point. We are a small business with a small budget - but we wanted a system that would still let us think BIG! The setup fee was within for our budget, and the monthly fee is very reasonable. GreenRope also allows us to customize the data we collect in the CRM, and to segment it specific to our needs. And the customer support with GreenRope has been fantastic from the beginning. The staff is very personable and genuine. Sales people, technical specialists, and marketing geniuses have all helped us to get setup the way we needed to. That personal touch made a big difference in our decision as well.
1
Mostly I'm spending time helping my assistants to be able to learn new tasks on Greenrope. I train them on how to use the user interface and the rationale behind the work flow we are building. Once they are familiar with the UI, then it becomes easier to understand how to accomplish our goals.
No
Support is included with the subscription.
Yes
Had a bug with the Gmail extension. GreenRope worked harder on it than I cared to. I mean to say that they were quite keen to find a solution and I'm the one who kinda let it drop. My GreenRope widget still isn't working with my Gmail, but it hasn't effected how I use GreenRope. It hasn't bothered me at all that it was not officially 'resolved'.
Score 9 out of 10
Vetted Review
Verified User
We are using GreenRope to manage drip campaigns, customer lists and sales calls; sign up widgets and create small information web sites etc. Everyone in my company is using this product and it is a time saver. It keeps all of our contact data current, manages our marketing and allows our small team to collaborate on projects easily.
- I love the drip campaigns - now that I have the hang of how to set them up
- Lead management is another song suit of GreenRope
- Keeping my team on the same page with workflows and wikis is also another strong advantage of GreenRope
- There is nothing I would change about GreenRope so far, it's a steep learning curve.
77.77777777777777%
7.8
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
- It's early days for me but my very first widget had 40 people sign up for my Event Coordinators group.
- HubSpot,Infusionsoft
I looked into both of the programs mentioned above and I truly appreciate the initial costs and training of GreenRope - the program is in my personal opinion much stronger that either of the two mentioned above and less threatening to get started with.
My web mistress has been creating forms for downloads and sign ups, I am using it for marketing to businesses and I have a data entry clerk using it for creating work flows and wikis
Very little skill is required and what you do need is taught to you by way of webinars and the huge data base of support tutorials. Their online support is wicked good!
- Managing email campaigns
- Reaching out to businesses
- Tracking effectivness
- Nothing so far, but it is early days for our organization. Greenrope does so much though that I am certain we will find some innovative ways to use it
- Unsure at this time
- Implemented in-house
Yes
We started by getting clear about what we wanted to accomplish with the use of the system, broke our business and its needs into segments and we are now implementing the system one segment at a time. We created the emails first, the creative images etc next, the sign up widgets and then the web pages. Once those things were accomplished we then set up our drip campaigns. The first one launches later today and I will update how it works from there!
- Creation of the web pages is not easy if you are non technical. The support staff is usually on hand though to walk you through challenges. There are issues with the mobile page builders and learning which widget sizes to use so that things display properly, but once you figure out the little quirks, it works very well.
- Getting clear about what we wanted our campaigns to accomplish was a big challenge.
- Learning the power and limitations of the tools is important. Taking as much training as you can when you have never used a system this powerful before is very important to achieving success.
- Many of the functions inside of Greenrope are very easy to use like the widget creator, the email creator and the calendar.
- The web site builder is, so far, the most challenging thing to use. It has some quirks to it. For example, if you are using the responsive templates never use the standard widget maker, always go of the narrow one or your sign up form will not display properly, it will be cut off. Image handling is another challenge as the resize side of the media gallery pixelates images, however the resize inside of the main text wysiwyg editor works perfectly and as expected. If you are not a very technical person, this can be a bit daunting, however the support staff are quite quick to help you. The coders are also excellent at responding to the customers needs.
Yes, but I don't use it
January 22, 2015
GreenRope Works
Score 10 out of 10
Vetted Review
Verified User
GreenRope is used by our Executive, Marketing and Sales teams primarily. It addresses several tasks in our day to day activities. All contacts are stored and processed through various sales phases from New Contact to Sold. All client online activity is tracked: email, social media, and website visits; giving us indicators on their interest level. We use the Email Marketing features weekly or even more often at times. We can track our emails, find our hot prospects, watch the forecast of business graphs and make decisions based on all the data that GreenRope provides from our initiatives.
- Email Marketing. Easy to use, easy to send, easy to track all help in our forecasting for future implementations. Place clients on drip email campaigns that are automatic and give the client more information that they are seeking. Email broadcasts such as newsletters or weekly updates, success stories etc are shared to our 20,000 contacts at the click of a button. All are trackable too. We can see who is reading, clicking or unsubscribing right from within GR's email tracking features.
- Web tracking. Our website is integrated with GR, so we can see all data pertaining to visitors, the pages visited, time spent at our site/pages and much more without going through our host. If a visitor is a contact/client within our system the web activity is listed in their files within their CRM of GR, If they are not a known contact than we know how many random people are visiting our website too.
- Sales Team work flow. All of our sales reps have a work flow to follow within GR. As an Executive I can see which phase all clients are in at any time. I can go into a particular contact and read the history of any client I wish. This feature also helps us when a sales rep is on vacation, sick or leaves the company. That gives us the ability to pick up right where they left off with accurate records of communication right within GR. We effectively work with the client going forward. Also, sales reps can set reminders and log client activity. We have been able to realize when a sales rep is not working (our sales team works from their homes) or working on their reminders, going MIA for days at a time, you know what I;m saying. With that information we can address the situation in a timely way, conversing with the sales rep and decide how to proceed with any reprimands or the overall business relationship.
- Sign Up forms and Website integration. With GR we have implemented several trackable sign up forms that are functional through our website or email. For instance on our website, visitors can sign up for our newsletter or an online tour of our services by filling out the form. From their we receive the form and begin the work flow. We can set automatic responders to any email or call to action that a visitor makes. If one fills out a form, we can place those visitors, clients, users on applicable drip email campaign/s pertaining to their interest/activity on our website or email call to actions. Those potential clients are now getting automatic emails/further attention that they desire. They often end up being sold clients. Emailed forms such as our Team Up forms get our clients to sign up for our services online. They can pay their start up fees online through our payment system or by sending us a check as that form has a sequence of followed events once it is filled out by the new client.
- Email templates are sometimes tricky to use or customize. We have made several requests for changes and enhancements that have often been implemented by the GR development team.
- Often times we want to send a specific email to our clients in the awaiting decision phase. We don't have to ability to select them all and send them 1 broadcast email. Instead we have to go into each clients within that phase and send them the email individually. That becomes cumbersome and time consuming on our sales team.
- GR has made our company much more organized from client details/history, sales work flow, email campaigns, website tracking and lead conversions.
- We have grown our business 60% in the last 12 months. GR definitely helped us reach that growth.
- Prior to GR we did everything the old fashioned way. I don't have anything to compare it to because we had no prior experience with another CRM provider. I can say that I am truly happy with our progress in GR and learning the program was pretty easy.
- I evaluated Salesforce which was way too expensive for my small company. There were a couple others that I looked int who's names escape me now.
We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!